{"id":1752,"date":"2025-05-05T13:00:23","date_gmt":"2025-05-05T13:00:23","guid":{"rendered":"https:\/\/highllnewarsaw.org\/guest-experience-supervisor\/"},"modified":"2025-07-16T18:56:37","modified_gmt":"2025-07-16T18:56:37","slug":"guest-experience-supervisor","status":"publish","type":"page","link":"https:\/\/highllnewarsaw.org\/en\/guest-experience-supervisor\/","title":{"rendered":"Guest Experience Supervisor"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1752\" class=\"elementor elementor-1752 elementor-1598\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6ce41bd e-con-full e-flex e-con e-parent\" data-id=\"6ce41bd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c6f6a7b elementor-widget elementor-widget-template\" data-id=\"4c6f6a7b\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"619\" class=\"elementor elementor-619\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-75d9124b e-flex e-con-boxed e-con e-parent\" data-id=\"75d9124b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74f68d4 elementor-widget elementor-widget-shortcode\" data-id=\"74f68d4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation_mobile&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb8c197 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"cb8c197\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Guest Experience Supervisor<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f29d4ee elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"f29d4ee\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHighline Warsaw &#8211; a new attraction at the top of Varso Tower &#8211; is now recruiting. We are looking for people with passion, energy and a smile who want to co-create a unique place on the map of the capital. Check out the open positions and apply!  \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3edfb3e e-flex e-con-boxed e-con e-parent\" data-id=\"3edfb3e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6e3a80 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e6e3a80\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Your responsibilities :<\/strong><\/p><ul><li>Provide quality service to visiting guests in admission areas i.e., gift store, photo booth, VR Experience, , elevator service and reception,<\/li><li>Monitor,respond to incoming inquiry and ensure timely and professional communication with customers and partners,<\/li><li>Supervise and support the service team to ensure the highest quality of service,<\/li><li>Monitor visitor interaction, ensuring a friendly and professional environment,<\/li><li>Adhering to company policies and procedures while providing excellent customer service,<\/li><li>Oversee daily store operations, including store opening\/closing, cleanliness and merchandise display,<\/li><li>Inventory management: placing orders and replenishing goods,<\/li><li>Correctly process payments for products in the checkout system,<\/li><li>Cooperation with other departments,<\/li><li>Ensure and plan sales promotion activities and execute them effectively to achieve budget in all subordinate areas,<\/li><li>Proactively contact guests regarding satisfaction and solicit feedback to take appropriate action as needed.<\/li><\/ul><p><strong>Requirements:<\/strong><\/p><ul><li>Experience in customer service or related field,<\/li><li>Strong leadership and communication skills,<\/li><li>Ability to deal with difficult situations,<\/li><li>Availability-shift work,<\/li><li>Good knowledge of j. Polish and j. English,  <\/li><li>Positive attitude and problem solving skills with a passion for guest service.<\/li><\/ul><p><strong>We Offer:<\/strong><\/p><ul><li>Work in a stable and prestigious company with an international structure based on an employment contract,<\/li><li>Non-wage benefits (medical card, life insurance),<\/li><li>Friendly working atmosphere,<\/li><li>Discounts on company products,<\/li><li>Integration outings,<\/li><li>Opportunity to gain experience and grow professionally in an international work environment.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9862a0d elementor-mobile-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"9862a0d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/form.erecruiter.pl\/form\/67ca15f61e0147d18db18f4a0412347c\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Apply<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7cc7c10c e-flex e-con-boxed e-con e-parent\" data-id=\"7cc7c10c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1c21ba2 e-con-full e-flex e-con e-child\" data-id=\"1c21ba2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2900075a elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"2900075a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">More job opportunities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b41b23c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1b41b23c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Discover more vacancies in the European Union&#8217;s tallest tower.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1955380a elementor-widget elementor-widget-button\" data-id=\"1955380a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/highllnewarsaw.org\/en\/careers\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"12\" viewBox=\"0 0 16 12\" fill=\"none\"><path id=\"Vector\" d=\"M9.3 11.2748C9.1 11.0748 9.004 10.8331 9.012 10.5498C9.02 10.2665 9.12434 10.0248 9.325 9.8248L12.15 6.9998H1C0.71667 6.9998 0.479004 6.9038 0.287004 6.7118C0.0950036 6.5198 -0.000663206 6.28247 3.4602e-06 5.9998C3.4602e-06 5.71647 0.0960036 5.4788 0.288004 5.2868C0.480004 5.0948 0.717337 4.99914 1 4.9998H12.15L9.3 2.1498C9.1 1.9498 9 1.71214 9 1.4368C9 1.16147 9.1 0.924138 9.3 0.724804C9.5 0.524804 9.73767 0.424805 10.013 0.424805C10.2883 0.424805 10.5257 0.524804 10.725 0.724804L15.3 5.2998C15.4 5.3998 15.471 5.50814 15.513 5.6248C15.555 5.74147 15.5757 5.86647 15.575 5.9998C15.575 6.13314 15.554 6.25814 15.512 6.3748C15.47 6.49147 15.3993 6.5998 15.3 6.6998L10.7 11.2998C10.5167 11.4831 10.2877 11.5748 10.013 11.5748C9.73834 11.5748 9.50067 11.4748 9.3 11.2748Z\" fill=\"#134289\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Careers<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-49bd006b e-con-full e-flex e-con e-child\" data-id=\"49bd006b\" data-element_type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5e8f12 elementor-widget elementor-widget-heading\" data-id=\"b5e8f12\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Apply<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12be0263 elementor-widget elementor-widget-heading\" data-id=\"12be0263\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">  now<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Your responsibilities : Provide quality service to visiting guests in admission areas i.e., gift store, photo booth, VR Experience, , elevator service and reception, Monitor,respond to incoming inquiry and ensure timely and professional communication with customers and partners, Supervise and support the service team to ensure the highest quality of service, Monitor visitor interaction, ensuring [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":1600,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1752","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/highllnewarsaw.org\/en\/wp-json\/wp\/v2\/pages\/1752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/highllnewarsaw.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/highllnewarsaw.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/highllnewarsaw.org\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/highllnewarsaw.org\/en\/wp-json\/wp\/v2\/comments?post=1752"}],"version-history":[{"count":4,"href":"https:\/\/highllnewarsaw.org\/en\/wp-json\/wp\/v2\/pages\/1752\/revisions"}],"predecessor-version":[{"id":4320,"href":"https:\/\/highllnewarsaw.org\/en\/wp-json\/wp\/v2\/pages\/1752\/revisions\/4320"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/highllnewarsaw.org\/en\/wp-json\/wp\/v2\/media\/1600"}],"wp:attachment":[{"href":"https:\/\/highllnewarsaw.org\/en\/wp-json\/wp\/v2\/media?parent=1752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}